Environment & Energy

collapse of more than 400 societies over 5,000 years and took seven years to write.

I will be finding this book for sure. Getting it read is another story. A friend recently told me about a theorist who maintains it is when societies get overly complex that they fall.

Notice how nothing is simple anymore. You cannot just call someone at a company and solve a complaint. They make you attempt to solve it through endless phone messages, apps, asynchronous messages with complaint tickets, etc.

Every single little transaction and they ask you to rate them.

Quit a service? You are subjected to an endless campaign to get you to re-join.

Notice how the business establishment has shifted their former responsibility onto your time.