Social Security: Changes in procedures and direct deposits from May onwards [View all]

Starting this May, the Social Security Administration (SSA) is fully enforcing stricter identity verification procedures designed to strengthen service security and protect against fraud. These new measures, which officially took effect in April 2025, are now active across SSA offices and processes. The initiative aims to ensure that individuals' identities are thoroughly verified, reducing the risk of fraudulent activities.

As part of this initiative, individuals who cannot use their personal "my Social Security" account for certain services will now be required to verify their identity in person. This applies specifically to those applying for Retirement, Survivors, or Auxiliary benefits (such as Spousal or Child benefits). To help the public understand these updated requirements, the SSA has launched an informational webpage titled “What to Know about Proving Your Identity.”

Originally, the SSA planned to require in-person identity verification for all benefit applications when not using the online portal. However, after receiving feedback from clients, members of Congress, and other stakeholders, the agency revised the policy.

Applicants for Disability Insurance (SSDI), Medicare, and Supplemental Security Income (SSI) are now exempt from the in-person requirement and can complete their applications entirely by phone if they are unable to access their "my Social Security" account.

https://www.msn.com/en-us/money/retirement/social-security-changes-in-procedures-and-direct-deposits-from-may-onwards/ar-AA1E0lvB