- Take inventory of your accomplishments.

What processes have I improved?
How have I made work easier for others?
What did I do to save my company money?
When did I find a solution to a departmental problem.
How did I save time?
When did I go beyond the call of duty to solve a customer problem?

- Study the job description.

Study the requirements to determine the all possible challenges involved with the job. If the actual job description is skimpy in details, look to other similar positions listed to help fill in the blanks.

- Create a list behavioral questions.

Turn your list of challenges of the position into a list of questions that start with:
Tell me a time when you …
Describe a situation when …

- Use your list of accomplishments to answer your behavioral questions.

Ask a friend to help you role play your interview answers. You should feel very comfortable communicating your success stories. The more time you practice actually talking about your accomplishments the faster you’ll be able to recall your stories in your next interview.