Website, DB, & Software Developers

Do they actually build your site, like human beings responding to your requests, or are you building it with their templates?

There are lots of ways to promote your business without having your own custom website.

I'm a software developer, so obviously I'm biased. I think every business of substantial size should have a full time software developer. This would allow you to focus on the core of your business.

If you are making money, but only enough for yourself, not enough for a full time software developer, then that is a delicate balance. You don't want to waste your time doing software development. In that case, I would hire a freelancer to take care of these things so you don't have to spend time on them. If you start making big money then hire a full time developer.