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EvolveOrConvolve

(6,452 posts)
11. Great post and I agree completely about the lack of attention paid to usability
Fri Feb 3, 2012, 09:56 PM
Feb 2012

I've moved into more of a solution architect role (I'm a hybrid business analyst/PM/process analyst/software engineer), but it drives me absolutely NUTS that so little time is spent looking at a user's experience when interacting with a system.

If I'm managing a project with a lot of engineers, I'll bring in some "real" users from within the organization and pair them up for some informal testing of the alpha product. Using TeamViewer, the programmers watch the user fumble around in their program. It's amusing to watch the developers' "perfect" application blow up as the users try to figure out how to use the app. Having a well normalized data model and a tight object model doesn't translate into good UIs.

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