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Computer Help and Support

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Kaleva

(39,425 posts)
Wed Nov 23, 2022, 09:54 AM Nov 2022

Windows 11 won't let me install driver for my old Dell 1355cn/cnw Color Laser Printer [View all]

I can go to the Dell site and download the appropriate driver but when I try and install it, I get a message saying Microsoft doesn't recognize the driver and I ought to go to the Microsoft App Store.

This is the description for the driver at the Dell site:

"Description

This software suite and driver help you setup the printer for PC running on the following Microsoft Windows Operating Systems: Vista (32/64-bit), 7 (32/64-bit), 8(32/64-bit), 8.1 (32/64-bit), 10 ( 32/64-bit), Server 2003 (32/64-bit), Server 2008 (32/64-bit), 2008 R2 and Server 2012."

Does this mean my printer is obsolete and I need to buy a new one?

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