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Computer Help and Support

Turbineguy

(39,139 posts)

8. I had a similar problem on my desktop and laptop.

Reply to hermetic (Original post)

Thu Feb 14, 2019, 01:31 PM

Feb 2019

I called MS help and they guided me to download and run their Media Creation Tool and I recovered all my files and settings. They actually did the download and install on my desktop by using the remote desktop, but I managed to do my laptop myself without any problems

Here's a link:

https://www.techspot.com/downloads/6734-windows-10-installation-tool.html

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15 replies

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MS finally killed my computer [View all] hermetic Feb 2019 OP

You won't like my suggestion PJMcK Feb 2019 #1

Actually hermetic Feb 2019 #2

My rebuilt MacBook hermetic Feb 2019 #10

Great to hear! PJMcK Feb 2019 #14

It will take some work, but you can do it RainCaster Feb 2019 #3

I may be able to provide some assistance better Feb 2019 #4

Didn't work hermetic Feb 2019 #11

If you can get into the safe mode, you could shraby Feb 2019 #5

Let me recommend that you download CAINE and keep a DVD of it on hand. eppur_se_muova Feb 2019 #6

Thanks hermetic Feb 2019 #12

I used v10 for the first time last night -- more user-friendly interface, for sure. eppur_se_muova Feb 2019 #15

The easiest approach is to remove the disk and have it read at a PC repair facility PuppyBismark Feb 2019 #7

Thanks hermetic Feb 2019 #13

I had a similar problem on my desktop and laptop. Turbineguy Feb 2019 #8

You might also want to look into the R-Undelete family of products (Win, Linux, Mac) eppur_se_muova Feb 2019 #9