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Computer Help and Support

a kennedy

(33,950 posts) Sat Jan 12, 2019, 04:12 PM Jan 2019

This is a tracfone question.......sorry didn't know where else to put it...... [View all]

when then say type “help to 611611”. How and where do I type it on my phone??? Am trying to change my passcode for my voicemail and I don’t know what they’re telling me to do with type help to 611611. So bad at these new fangled phones.

16 replies

= new reply since forum marked as read

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This is a tracfone question.......sorry didn't know where else to put it...... [View all] a kennedy Jan 2019 OP

Open up the text and this is the number you put in like a phone number kimbutgar Jan 2019 #1

Who's the recipient tho??? Or do I type "help611611" in that area?? and thanks. a kennedy Jan 2019 #2

Start a new text message Nictuku Jan 2019 #3

Tried that and was told it failed to send it...... a kennedy Jan 2019 #5

link LunaSea Jan 2019 #8

Thanks for this link it's now in in my bookmarks. a kennedy Jan 2019 #14

The number to send to is LunaSea Jan 2019 #4

It said it might charge us, then it said the call failed. a kennedy Jan 2019 #6

Do you have good reception on your phone where you are? Nictuku Jan 2019 #9

He's trying it again....and it looks like now it's working..... a kennedy Jan 2019 #10

It's working a kennedy Jan 2019 #11

I often text "Balance" to 611611 to find out how much data, how many minutes and text KCDebbie Jan 2019 #7

Thanks for this........ a kennedy Jan 2019 #12

Just tried this for my balances...... a kennedy Jan 2019 #13

Oh! This is post 611 for me... KCDebbie Jan 2019 #15

Ha ha, congratulations...... a kennedy Jan 2019 #16