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Hokie

(4,350 posts)
5. I may have fixed this problem
Sun Dec 23, 2018, 12:14 PM
Dec 2018

None of these fixes really worked. I could never find the offending process ID when I looked in Task Manager. I finally tried disabling almost every non-Windows process in the Startup tab in task manager. That seemed to work. I have slowly been enabling the services one at a time and have not found the offending program yet. I wait several reboots before enabling the next service.

I have a hunch that the culprit might be igfxTray which is a user interface for the Intel graphics accelerator module. I will enable that one next.

One issue is that this PC is out of the support Window for HP since it is at least three years old. I removed all the HP support stuff because it was no longer downloading any driver or firmware updates anyway. I am wondering if updates on Windows 10 might introduce some incompatibilities with older drivers.

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