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Computer Help and Support

TreasonousBastard

(43,049 posts)

4. Does it have a removable battery? If so, try taking the battery out so it...

Reply to Squinch (Original post)

Wed Sep 12, 2018, 02:56 PM

Sep 2018

is completely powerless.

After a few minutes, put the battery back in and see what happens.

And make sure it's plugged in to the power supply when you turn it on-- could be something as simple as a dead battery.

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UPDATE ON: Computer problem. Any help appreciated. [View all] Squinch Sep 2018 OP

Hold down the power button until it goes off Renew Deal Sep 2018 #1

Tried it. It goes off and on again fine, but doesn't get past the logo screen. Squinch Sep 2018 #2

maybe it's trying to update? Mosby Sep 2018 #3

Does it have a removable battery? If so, try taking the battery out so it... TreasonousBastard Sep 2018 #4

Try that Renew Deal Sep 2018 #5

Its one of those hybrid notebook/tablets, so there's nothng Squinch Sep 2018 #9

Thank.you. I'm going to try this. It's an internal battery so I have to Squinch Sep 2018 #7

What do you mean logo screen? Do you mean the mfr's logo or the LOGON screen CurtEastPoint Sep 2018 #6

The screen that has the "Lenovo" logo. It usually flashes for a few Squinch Sep 2018 #8

It *could* be the motherboard but it could also be any of a few other things. better Sep 2018 #10

Thank you ! I never saw this in my searches. Squinch Sep 2018 #11

Try to boot into Safe Mode canetoad Sep 2018 #12