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Computer Help and Support

(21,506 posts)

2. Have you tried different ports on the laptop?

Fri Apr 13, 2018, 01:55 AM

Apr 2018

Sounds like the problem is with the laptop not the drive.

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External hard drive problem [View all] Marthe48 Apr 2018 OP

Try formatting the drive before copying the files. earthshine Apr 2018 #1

I can't find my thumb drives Marthe48 Apr 2018 #3

Have you tried different ports on the laptop? Egnever Apr 2018 #2

I'll try that and see what happens. Marthe48 Apr 2018 #4

Yes I would BigOleDummy Apr 2018 #5

I think I got that far Marthe48 Apr 2018 #6

Very late follow-up Marthe48 May 2018 #7