Computer Help and Support
Showing Original Post only (View all)Slow internet and Firefox problems [View all]
Last edited Sat Jul 8, 2017, 07:43 AM - Edit history (2)
Started around July 1. I still think it is summer network maintenance. But for 2 weeks?
eTrade Pro got very slow. Then eTrade itself would hang in Firefox tabs. For hours.
eTrade IT ran a traceroute that showed the connection was slow and truncated west
of Philadelphia. Told me to call Verizon.
Verizon told me my bandwidth was too slow and I should pay more, and did 2 hours
of tweaking to my PC. Now after all that I (I didn't upgrade the speed), it runs the same, with
eTrade problems in Firefox. He upped the strength of my router, but I think no one can hear
me when I use the telephone.
In Opera however, eTrade and eTrade Pro work very fast, no problems. When I boot eTradePro it launches
a tab in Firefox. That tab hangs, just loads with a blank page. Forever. In Opera though, the eTrade tabs
are fine with Pro running.
Other websites sporadically hang in Firefox too, even late at night.
Is this my Vista machine reaching obsolescence with Firefox?
I'm thinking run a lot of maintenance ... remove and reinstall FF if I can get a clean download which
is proving difficult as well. Are FF browsers under attack? For awhile I thought it was related to using
DU, but the problem is ongoing everywhere.
============== Update=============
I spent 8 hours on this today. I restored the system to last week, installed a new browser, Safari, and Firemin, a memory
clearing program. Now that it's 6 pm things are running well. I still say they're doing regional installs or maintenance. Verizon
guy would not validate the traceroute malfunction. Seems strange. I may go with Safari and Opera next week and see what happens. Tonight they are running well, and Firefox has only had a couple of hung tabs.
============== Update 2=============
Today, Saturday, the internet is fast and crisp as could be. No problems, hangs, slowdowns at all.
They just try to distract you from the problem and blame you: if you paid more you would have
fast service. Totally ignore any network maintenance that's underway. I've lost days over this.
Do I get credited for lousy service? No.
It's on my agenda to downsize my online activities and use public computers. This is a fleecing.
