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Computer Help and Support

earthshine

(1,642 posts)

2. I can't help you with the identity theft, but you must secure the computer!

Reply to ellenrr (Original post)

Tue Jan 17, 2017, 06:28 PM

Jan 2017

These people are such scum! At least you wasted half-hour of his time.

You gave him complete access. He could have copied your entire drive and downloaded for future examination.

So, what caused that pop-up message? There may still be some kind of virus on there.

You really should format the drive and reinstall Windows.

Also, if you do reinstall, why not move up to Win 7? It is much more secure than XP.

You can get a valid 7 copy off ebay for just a few dollars.

Good luck!

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Highlight:

Is this a scam, an identity theft, or phishing? [View all] ellenrr Jan 2017 OP

All three. HubertHeaver Jan 2017 #1

I can't help you with the identity theft, but you must secure the computer! earthshine Jan 2017 #2

Yes it is a scam Egnever Jan 2017 #3

Don't call! It's Ransomware! frogmarch Jan 2017 #4

Yeah, unfortunately pretty bad canetoad Jan 2017 #5

Yep. Total BS. neeksgeek Jan 2017 #6

another related question ellenrr Jan 2017 #7