USB 2 device USB 3 error message [View all]

I have an expensive photo quality printer (epson r 1800). It is a USB 2 device. Worked great for years. Windows 10 updated and now get trouble shooter message 'older usb 2 device might not work with usb 3'. It is plugged into a usb 2 port using a usb 2 cable.

I have uninstalled the printer and re-installed with newest driver.

I've been on the phone with epson--tried everything they suggested. Tech finally said usb 3 is fully backward compatible with usb 2, your printer is broken.

I have tried other windows 10 computers with the same result.

I disabled usb 3 drivers. They apparently enable themselves again.

Microsoft feedback is utterly useless and a waste of time.

Can anyone offer a suggestion? A replacement is too expensive, the printer is too big for a paper weight and too light for a boat anchor.

A POX ON THE HOUSE OF GATES! But only a smallpox . . .