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Computer Help and Support

Turbineguy

(39,051 posts)

2. That's nice, thanks.

Reply to csziggy (Reply #1)

Mon Nov 28, 2016, 06:06 AM

Nov 2016

Fighting computers seems to be my new career. It used to not be that way.

Windows 10. It's my Wife's machine. I suspect the problem may have something to do with her ink cartridge subscription from HP. The printer has to communicate directly with HP and cannot do that unless the printer is in the wifi network.

I'll go through a new install as you describe.

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Troubleshooting HP Printer [View all] Turbineguy Nov 2016 OP

First off, check the printer model csziggy Nov 2016 #1

That's nice, thanks. Turbineguy Nov 2016 #2

There are reports about printer problems when updating to Windows 10 csziggy Nov 2016 #3

Message auto-removed Name removed Feb 2017 #4