The DU Lounge

During the summer, the peds office would be crazy busy with school, sports, and camp physicals. Instead of our day starting at 9:00 AM as it did the rest of the year, the first patient would be booked for 8:30 to get in a few extra time slots across our 3 locations. The problem with that was that the 8:30 patient would typically show up AT 8:30, and not usually be ready to be examined until at least 8:50, so I'd be playing catch up all day.

For many years, the practice did not schedule patients with particular providers, just into open time slots. Whoever got done first would go to the next room, and you never knew who or what you'd be seeing. Each of our 3 locations would have 2 of us working, and did what they called "3 across scheduling" - 3 patients in each time slot, with the presumption that at least one of the appointments would be a quickie. That was almost never true, and would be another reason I'd almost always be behind. If you schedule 3 patients at 9:00, for sure one of them is not going to be seen at 9:00. I have no idea why they did this, it sucked, and I was happy when they gave it up and went to a dedicated schedule.

Not a coffee drinker, so I wouldn't care for a Mind Eraser, but I do like the name.