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I used to work for the Feds. We had great IT people who were also Feds in our agency.
The bean counters came in, and outsourced all the IT services. The guys we worked with- suddenly became contractors, or assigned elsewhere. Nobody could get anything done IT wise- it took two days to get a IT human callback.
All those backups? Somebody forgot to add that into the contracting out- turns out two years were not backed up at all. With a change of contractor, all history goes out the window, including backed up data.