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F-18_AMO

(34 posts)
23. EV Purchase (short version of a long story)
Thu Jun 4, 2026, 10:41 PM
Jun 4

We bought an EV (not Tesla) in September of last year with that seating and features we wanted.

Within two weeks we were having issues with the driver’s seat. It would reset, the switches didn’t work and it couldn't be adjusted. We took it in and the local dealer service said it was fixed. It wasn’t so we took it back. The seat had the wrong harness installed. I went out one morning and the car was unlocked with the passenger seat in the full recline relax position. I contacted corporate and they told me to drop it off at the dealership. We don’t trust this car. That was Nov 13.

The corporate inspector did not look at it until Jan 27th. We opted for a replacement vehicle. Corporate said three months to locate a vehicle from a dealer willing to transfer VINs. I provided them with 4 vehicles within 150 miles that matched ours. We were told that the vehicle was secured and to wait for the call for the swap. This morning I received an email saying the car had been sold and corporate would keep me updated.

It is June 4th. Rules are written by corporations. A “lemon law” attorney said there was not much he can do unless corporate refuses to help. They are pretending to help. By the time we get this resolved, the ‘27 models will be out. Frustrated.

Recommendations

4 members have recommended this reply (displayed in chronological order):

Flagrant price gouging is a big one. People are starting to understand what its like when so few own so much Cheezoholic Jun 4 #1
I regularly fantasize about the methods of the French Revolution being applied here in America today-- Jack Valentino Jun 4 #19
Lol, yes I use the metaphor loosely. The French Revolution didn't exactly end well for the French people ;) n/t Cheezoholic Jun 5 #25
Actually it eventually did end well for the French people. Ritabert Jun 5 #30
Recently bought a new t-shirt that has a cartoon Hey Joe Jun 5 #31
Yeah, that's called capitalism. BlueTsunami2018 Jun 4 #2
No to mention the incorporation of A.I. into customer service. Crowman2009 Jun 4 #3
When you call customer service.... SergeStorms Jun 4 #4
I'd rather talk to Bangalore than to an AI bot DBoon Jun 4 #5
and that's not saying much DinahMoeHum Jun 4 #8
Not to mention, both are hard to understand! slightlv Jun 4 #12
You mean "Jessica"? Yeah, I've talked to her too Takket Jun 5 #27
Yeah, Jessica, or.... SergeStorms Jun 5 #33
Nothing works the way it is supposed to anymore. Nothing. Midnight Writer Jun 4 #6
I could not have written this better myself! slightlv Jun 4 #13
Because people keep voting for fascist conservatives who don't give a shit about us? Initech Jun 4 #7
Online shopping has to be a contributor. LisaM Jun 4 #9
It's dealing with insurance that drives me nuts BeneteauBum Jun 4 #10
Didn't see a lot of hope in the article. Raven123 Jun 4 #11
Anger over blatant company greed over developing or maintaining a reputation for service is on the rise. Aussie105 Jun 4 #14
Seriously? America is a GIANT ripoff now. johnnyfins Jun 4 #15
I purchased a Hart product mgardener Jun 4 #16
I'm sick and tired of getting nickel and dimed JoseBalow Jun 4 #17
Prices keep climbing and products samplegirl Jun 4 #18
And these foreign corporations buying out our local businesses Farmer-Rick Jun 4 #20
The United States of RIPOFFFFFFFFFFFF johnnyfins Jun 4 #21
Is QA still a thing? moondust Jun 4 #22
Former QA Officer F-18_AMO Jun 4 #24
EV Purchase (short version of a long story) F-18_AMO Jun 4 #23
Easy times make soft men. OC375 Jun 5 #26
Shrinkflation and enshittification Freddie Jun 5 #28
When I call customer service and get the run around, I ask to speak to the supervisor. When, on occasion, that Raftergirl Jun 5 #29
Isn't living in a deregulated capitalist society so great? Initech Jun 5 #32
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