and I quote:
Recent Scam Attempts to Our Customers
Dear Valued *** Customer,
As a family-owned company, your trust means everything to us. We are reaching out to make you aware of an active phone payment scam that is targeting propane customers in our area. We want to make sure you have the information you need to protect yourself.
WHAT IS HAPPENING
Scammers have created fraudulent phone listings online that appear to be *** customer service numbers. When a customer calls one of these fake numbers, the scammers use the information you give them to obtain your real account balance from our office — then pose as *** to collect a payment from you directly. Because they have your correct balance, the call can seem completely legitimate.
HOW TO PROTECT YOURSELF
Always verify our number before calling. Only use phone numbers found on your billing statement or at ***.com. Do not rely on numbers found through a general internet or Google search.
WHAT WE’RE DOING
We have reinforced identity verification procedures across all our offices to prevent our systems from being used in this scheme. We are actively working to identify and report fraudulent listings impersonating *** online.
WHAT I'M DOING
Since I get propane every few months, I pay by check in the mail. And since they cutely stopped printing invoices, I print my own from the pdf in the email, and requested that they send me printed invoices, like they USED to do, thank you.
And my email to them AFTER they sent the scam warning was:
I've been printing them out and the printer is not behaving well.
I strictly limit the number of online accounts because each one exposes my information to identity theft.
It's not a matter of IF an online account gets hacked. It's a matter of WHEN.
Each is a risk that usually exceeds any benefits or postage stamps saved.
The fewer the better.
And that's exactly the case.
Warn me about online scams and I reiterate my stance of snail mailing a check every few months.
Each (online account) is a risk that usually exceeds any benefits or postage stamps saved.
And I'm a techie, since the first electric motor kit I bought at the Museum of Science!
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