Trying to figure out legal and political remedies to a personal problem. [View all]

I looked at the support forum but it does not seem to really fit. First, I want to disclose I have a brain injury and that affects my understanding of things. Please talk to me like I am a 5 year old.

Hubby recently passed. I have health problems and decided to get a jetted tub from a well known brand. The sales person said my doors were not wide enough to get a jetted tub. He measures moisture in my walls and told me it was a health hazard and it will cost me more money down the road if I let the mold just sit.

I am trying to gloss over this, so ask questions if need be. When the construction time came, my tub was removed and there was no moisture or mold. When we talked finances, I said I am disabled and have no income, so I would not qualify for their loan: It did not dawn on me what he was doing until later. (Brain injury). He asked how much I used to make. A bit later I was approved. I think he may have lied, but the tub people will not let me see what he wrote. Also, I used my dead husband’s card. The guy knew it was my dead husband’s credit card. I did not realize that was credit card fraud until everything went south. The sales guy is mentally able and he should have known.

Lots of things transpired. At first they wanted to really offer me nothing. They do not seem concerned their sale’s guy conned me into something I do not need. Finally, they said they would do it for free, but they do not acknowledge the loan, which they got partially funds from - they say I can close it at any time. Loan folks say, sure once I pay the balance! They say they are not refunding credit card (7k) until I sign a release. Because they do not acknowledge I have any sort of loan, I do not trust they will give anything back.

I am thinking of going to the media. One local station handles consumer disputes. I am thinking of going to my attorney general. A lawyer told me it will cost me more than the tub if I try to sue. What steps can I take? I think these people are all con artists. Please help me.