General Discussion

….On March 23, Jackson told his boss at FNF that he was planning to speak publicly about the incident. He explained that he was scared for his safety — and the safety of FNF customers — and felt an obligation to speak out. Jackson also said that he would appreciate knowing that FNF would support him. His boss appeared dismissive of Jackson's concerns and refused to agree that all persons, including non-citizens, are entitled to due process under the Constitution. Nevertheless, Jackson's boss said he would get back to Jackson soon about the matter.

A week passed, and Jackson heard nothing. Jackson followed up with his boss via email, saying he was disappointed about the lack of follow-up. Jackson copied a higher-ranking FNF executive on the email.

Jackson received a response from the higher-ranking executive a few days later. The executive suggested that providing assistance to an undocumented immigrant family could constitute professional misconduct and damage the company. The executive also said that Jackson's complaints about his boss's lack of understanding constituted a resignation.

Jackson responded that he was not resigning. The company fired him a few weeks later, hours after Balko's story was published, offering this explanation: "Unsatisfactory performance and violations of company policy." The company did not detail what policies Jackson allegedly violated.