Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

highplainsdem

(59,233 posts)
Sun Nov 23, 2025, 09:11 AM Nov 23

Windows Users Furious at Microsoft's Plan to Turn It Into an "Agentic OS"

https://futurism.com/artificial-intelligence/windows-users-furious-microsoft-agentic-os?

Microsoft really wants you to update to Windows 11 already, and it seemingly thinks that bragging about all the incredible ways it’s stuffing AI into every nook and cranny of its latest operating system will encourage the pesky holdovers still clutching to Windows 10 to finally let go.

Actually, saying Microsoft is merely “stuffing” AI into its product might be underselling the scope of its vision. Navjot Virk, corporate vice president of Windows experiences, told The Verge in a recent interview that Microsoft’s goal was to transform Windows into a “canvas for AI” — and, as if that wasn’t enough, an “agentic OS.”

No longer is it sufficient to just do stuff on your desktop. Now, there will be a bunch of AI agents you can access straight from the taskbar, perhaps the most precious area of UI real estate, that can do stuff for you, like researching in the background and accessing files and folders.

-snip-

But hey, is any of the AI stuff useful, at least? After trying out Microsoft’s “agentic OS” for a whole week, Antonio G. Di Benedetto at The Verge reported wearily that “It failed at everything I asked it to do.”



Here's that Verge report from last week:
https://www.theverge.com/report/822443/microsoft-windows-copilot-vision-ai-assistant-pc-voice-controls-impressions

Talking to Windows’ Copilot AI makes a computer feel incompetent
Copilot’s limitations are ever-present, and it can lead you astray on even the basics.

by
Antonio G. Di Benedetto
Nov 18, 2025, 7:00 AM CST


It’s not hard to understand the AI future Microsoft is betting billions on — a world where computers understand what you’re saying and do things for you. It’s right there in the ads for the latest Copilot PCs, where people cheerfully talk to their laptops and they talk back, answering questions in natural language and even doing things for them. The tagline is straightforward: “The computer you can talk to.”

-snip-

I spent a week with Copilot, asking it the same questions Microsoft has in its ads, and tried to get help with tasks I’d find useful. And time after time, Copilot got things wrong, made stuff up, and spoke to me like I was a child.

-snip-

In gaming — a thing Microsoft specifically advertises as a use for Copilot Vision — it offered the most basic and vague information. For Hollow Knight: Silksong, it gave me only cursory instructions, sounding like a child presenting their book report based solely on the cover. (Actually, talking to Copilot is so much like this, it’s uncanny.) In Balatro, it couldn’t accurately identify the cards in my hand, but it did give me irrelevant info on mechanics from other card games.

I tried to meet Copilot where it’s at, but it failed at everything I asked it to do. Like much of the generative AI tech out there, it’s an incomplete solution in search of problems. There could be something useful here, especially for the accessibility community, if it can one day fully control Windows. But talking to Copilot today makes powerful computers seem incompetent. It’s hard to see how we get to Microsoft’s bold vision of the agentic AI future from what it’s shipping to real consumers today.



Much more at both links.

Some of the comments on the Verge review flunking this new Microsoft AI tool:

Wow lol - this degree of incompetence makes me profoundly worried. Like, “start buying gold” worried.

We’re in the mother of all bubbles

I just asked copilot to find me the best deal on some socks I like, and the first result sent me to one of those copycat scam sites. This agent future is heaven for scammers.

One way to fix this is to build yet another giant data center that slurps up all the surrounding resources and makes a ton of noise doing so.
Then once the model has been trained more after telling the surrounding community to watch their water and power usage so the data center can run a full tilt 24/7, we'll be able to have computers that might get a little closer to being able to count the number of "r"s in "strawberry."
16 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Windows Users Furious at Microsoft's Plan to Turn It Into an "Agentic OS" (Original Post) highplainsdem Nov 23 OP
This might mean more if users didn't hate most changes EdmondDantes_ Nov 23 #1
Users don't "hate changes" LearnedHand Nov 23 #9
Not really. EdmondDantes_ Nov 23 #14
I worked in user-facing IT for a long time LearnedHand Nov 23 #16
Kick dalton99a Nov 23 #2
try their customer service.for a real AI experience rampartd Nov 23 #3
They're starting to require us to use it at my job EuterpeThelo Nov 23 #4
Thanks! That matches most of the other stories I've heard about it. It's all but useless in most of the highplainsdem Nov 23 #6
You can disable it edhopper Nov 23 #5
+1 dalton99a Nov 23 #10
What's the point of buying a Windows machine... hunter Nov 23 #15
Forcibly uninstalling Edge has become a frequent activity MurrayDelph Nov 23 #7
Wow. I'm gonna try that. lindysalsagal Nov 23 #8
A very useful and convincing assessment. Thanks for sharing. I hope Apple doesn't follow in Microsoft's footsteps. Martin68 Nov 23 #11
Barf jfz9580m Nov 23 #12
Frequent image searches not fooled Nov 23 #13

EdmondDantes_

(1,234 posts)
1. This might mean more if users didn't hate most changes
Sun Nov 23, 2025, 09:22 AM
Nov 23

But maybe this time user discontent will finally spawn the year of the Linux desktop.

LearnedHand

(5,198 posts)
9. Users don't "hate changes"
Sun Nov 23, 2025, 10:48 AM
Nov 23

They hate poorly planned or executed changes or changes that degrade their user experience.

EdmondDantes_

(1,234 posts)
14. Not really.
Sun Nov 23, 2025, 12:33 PM
Nov 23
https://www.psychologytoday.com/us/blog/cutting-edge-leadership/202408/why-are-people-so-resistant-to-change

We saw the same complaints about Windows XP, Windows 7, 8, 10 and non-AI infused 11. Upgrades are a pain, but it's life. Users always whine about them and then eventually adapt.

LearnedHand

(5,198 posts)
16. I worked in user-facing IT for a long time
Sun Nov 23, 2025, 05:15 PM
Nov 23

Users just don’t want usability and productivity impacted, and they want to understand how to accomplish their tasks under the new system. If you prepare them adequately so they aren’t surprised, they don’t hate it. On the other hand, if vendors impose changes without truly understanding the user experience first, you’re gonna generate lots of user negativity.

For example, iOS 26 is SO HYPED, and it is all shiny and stuff. But they sacrificed readability and accessibility for this shiny new interface, and Apple is getting taken to the woodshed over it. Are these complaints illegitimate? Do we just say oh well complaining users?

EuterpeThelo

(151 posts)
4. They're starting to require us to use it at my job
Sun Nov 23, 2025, 10:08 AM
Nov 23

and to say it's not ready for prime time is the understatement of the year.

I have been kicking the tires on it more than most others in my role (because I don't think AI will replace paralegals entirely, at least not before I retire within the next 10-15 years, but paralegals WILL be replaced by the ones who best know how to leverage AI).

Not only does it not help, it just wastes time I could have spent just doing the tasks the old-fashioned way (like taking the time to manually cross-check information from two different data sources). Instead, I find myself arguing with it for two hours, pointing out what it got wrong (or made up out of whole cloth - not kidding, it COMPLETELY hallucinates things that aren't even there). And, every time I point out its mistakes, it essentially just goes "My bad, thanks for catching that!" Regurgitates data again and, even though it may have fixed the most recent issue, it continually re-introduces errors I'd already corrected in previous iterations of the prompts. Wash, lather, rinse, repeat. It's like playing whack-a-mole.

Just one example: you have a list of the elected/appointed officers and directors of a company and its several subsidiaries who are authorized to sign documents, organized neatly in a table. You ask it to double-check said list against a set of signature blocks to documents those companies need to sign and verify the proper names and titles of the individuals signing on behalf of each company. It fails in EPIC fashion. If I relied on its results, we would have scores of documents signed by the wrong people, which could mean they aren't legally binding or that my firm could get sued for issuing an opinion letter that the agreements have been duly executed.

In this case, all that's at risk is other people's money, but what about applications where AI is being stuffed into programs used for healthcare, airplane safety, self-driving vehicles, firefighting????

highplainsdem

(59,233 posts)
6. Thanks! That matches most of the other stories I've heard about it. It's all but useless in most of the
Sun Nov 23, 2025, 10:16 AM
Nov 23

areas they're trying to force it into. But AI companies keep hyping it, and too many companies hope it will let them replace employees.

hunter

(40,264 posts)
15. What's the point of buying a Windows machine...
Sun Nov 23, 2025, 12:48 PM
Nov 23

... if I have to spend hours removing or disabling "features" that annoy me?

The last version of Microsoft Windows that I used on my personal machines was 98SE, specifically the stripped down "Lite" version.

Then I switched to Linux and never looked back.

I used to tell people I wouldn't work with Apple or Microsoft products unless they were paying me, and I kept a Windows laptop around for that purpose, but now that's a Linux machine too and I simply refuse to work with modern Microsoft or Apple products.


MurrayDelph

(5,700 posts)
7. Forcibly uninstalling Edge has become a frequent activity
Sun Nov 23, 2025, 10:17 AM
Nov 23

I know when it's time when a shortcut I use regularly starts asking with "What would you like to open that with"

I know some people actually like that browser, but I never asked for it to be installed on my laptop. where 1.5GB of something I never asked for and won't use makes a difference.

And isn't a program that you never asked for, that tries to take over your computer, the definition of a virus?

Martin68

(26,769 posts)
11. A very useful and convincing assessment. Thanks for sharing. I hope Apple doesn't follow in Microsoft's footsteps.
Sun Nov 23, 2025, 12:05 PM
Nov 23

jfz9580m

(16,271 posts)
12. Barf
Sun Nov 23, 2025, 12:05 PM
Nov 23

The only positive comment I have to make about Microsoft Copilot is that it was easy to uninstall.

not fooled

(6,554 posts)
13. Frequent image searches
Sun Nov 23, 2025, 12:10 PM
Nov 23

of decorative items and antiques that I research before possibly bidding in online auctions clearly show that the AI is full of sh*t. Many if not most AI results have mis-identifications, mistakes as to the nature of the object (i.e. gets the fundamental ID wrong) and other bad search results. I just scroll past the AI-generated text to look at the images returned (also often laughably bad matches).

Bunch of garbage.


Latest Discussions»General Discussion»Windows Users Furious at ...